how many packages were delivered in 2019

They put in a a to z claim and were given a $440.00 refund, charged to us of course. In 2018, shipments grew by, Parcel volume reached 87 billion globally, a. Parcel volume is expected to reach 200 billion by 2025. While 2019 is still underway, we have some initial statistics that give insight into package delivery trends of this year. Last Mile Delivery: What Shoppers Want and How to #SaveRetail. Due to these mishaps, retailers lost profit margins. As package deliveries are on the rise, so are returns. In 2017, from January 1 to mid-June, an average of 4.6% of items were delivered late, compared with an average of 16.6% in 2019. Internationally, over 50 percent of the packages are delivered in China, as China has become the fastest developing and most robust delivery market in the world. As predicted, shipping volume continues to increase. It’s what we do. E-commerce is booming worldwide. Shipping and Package Services — $21.5 billion Periodicals — $1.3 billion If it were a private sector company, the U.S. So far, Pitney Bowes is right on the money. OIG Blog Category: Delivery & Collection 237 Comments. retailers. According to Alibaba, TMall's parent company's official Weibo account, a total of 1.292 billion orders were placed on that single day, 24 percent more than 2018. We don’t know. China's e-commerce business saw a more than 1,000 percent growth over the last ten years. Interestingly, some tried and true technologies are falling out of favor with. It will be interesting to see how parcel postal services change based on how retailers and shippers alike evolve in response to these new demands. That's two packages for every single person in China. So if you’re waiting on a package, it could arrive December 31, 2019. ... Swiss Post's addressed letter delivery 2017-2019; ... FedEx Express' total average packages delivered daily 2016-2020; Last mile delivery in North America – market size 2018-2022. In Fiscal 2019, we further improved the FedEx Ground network to meet the speed and reliability customers demand by: > Transitioning to a year-round, six-day FedEx Ground operation to meet the growing demand for e-commerce packages to be picked up on the weekend and delivered … To chat with one of our package management experts, please call: Sales: 844-312-9101 or Customer Service: 855-316-4756. In the 2017-18 year Royal Mail delivered around 14.4 billion letters and, even including Parcelforce, only around 1.2 billion parcels. In the 2018 Global Fortune 500 list, the U.S. Due to these mishaps, retailers lost profit margins. At least three million people worked as food delivery riders by the end of 2018, figures from the two food delivery market leaders Ele.me and Meituan showed. The agency expects to process and deliver nearly 2.5 billion pieces of mail, including packages, this week alone. Copyright © 2018 CGTN. Only time will tell, how parcel service will evolve within the new year. Last mile delivery in North America – market size 2018-2022. https://www.statista.com/statistics/1040519/last-mile-delivery-market-size-north-america/. Other package security solutions suggested by our users included: About This Report. Besides the large scale, Chinese delivery market has also been fast expanding in recent years. formId: "298c98b2-06d0-4ad8-bc48-34bf73f91210" Parcel Pending by Quadient Named One of the Best Places to Work Nationwide by Best Places to Work Multifamily®, 6 Perks of Safe Parcel Delivery with Smart Package Lockers, Multifamily Apartment Property Management Basics. The public's increasing demand in the delivery industry also propelled the companies to invest more in their business and elevate their service. According to Convoy’s 2019 Retail TouchPoints’ Report, there is a: With rising shipping volumes, delivery companies are having new technologies enter the game. JD Logistics, operated by another e-commerce giant jd.com for example, has been pushing for same-day delivery service in many of its major markets across the country. There were 926 approved home care providers with a home care service. The Postal Service has expanded its Sunday delivery operations in select high package volume locations. In the past few years, e-commerce has permeated the fabric of consumer culture. Consumers Want Faster Delivery and They’re Willing to Pay for It. Managing the prevalence of returns will surely become a focus for retailers in the future. Hi there, I enjoy reading through your article. Convoy’s report shows that retailers with a return rate of: With these staggering statistics, it’s understandable how “minimizing fraudulent returns” has surpassed “managing the cost of returns” as retailers’ top concern for 2019. Benchmark Survey Report: Are You Winning The Last Mile Of Retail? On average, respondents said they get 45 packages delivered to their home per year. One of the strongest driving forces for the growth of Chinese delivery industry is e-commerce. They are also improving algorithms. Consumer Study: 63% Of Online Shoppers Expect Three-Day Delivery As Standard. On average UPS handle 19M packages a day, total of 6.9B/year. https://www.getconvey.com/resource/research-last-mile-delivery-save-retail/. for the same day or next day delivery. The automated delivery unit sorters join 22 others that were installed in delivery units earlier this year during the initial phase of the rollout. Amazon ships an average of 608 million packages each year, which equates to (an estimated) 1,600,000 packages a day. According to Strategy&, PwC’s strategy consulting business, the estimated number of packages delivered annually will rise to 16 billion by 2020. E-commerce is booming worldwide. Some small store-owners make a large percentage of their annual sales on November 11. While not all retailers are using these technologies yet, many are planning on it within the next year and a half. Pitney Bowes Parcel Shipping Index Reports Continued Growth Bolstered by China and Emerging Markets. We deliver to every address in America, from the biggest cities to the smallest hamlets. CNBC's Brian Shactman goes inside the mad dash to move more than 25-million packages a day. , business-to-consumer segments utilized same-day delivery, more than B2B and C2C combined. I wanted to write a little comment to support you. So, how many letters do Royal Mail deliver? The convenient shopping experience introduced by China's delivery industry has changed people's lifestyle. Remember when shopping meant driving to the store, browsing around, and bringing your items up to the counter? Overall, the Postal Service anticipates delivering 800 million packages between Thanksgiving and New Year’s Day. Self-driving delivery company Nuro, whose R2 unit has no pedals or steering wheel and only room for packages, said Monday it has raised $500 million as e … According to. As you can see, these package delivery statistics tell a story. Shipping is increasing at warp speed. expect a standard delivery to be within three days. Postal Service will deliver 900 million packages between Thanksgiving … When analyzing US package delivery statistics, one thing is clear. That’s a lot of cardboard, even when we consider some of the packaging used may be padded envelopes. But according to a report released by Sanford C. Bernstein, Amazon ships an average of 608 million packages each year, which equates to (an estimated) 1,600,000 packages a day. For those involved in the delivery process, whether they work straight from the shipping manufacture or at the postal service as a delivery person, new technologies are aiming to optimize for greater efficiency and accuracy. Parcel shipping reaches 87bn in volume globally. A likely explanation for this is that. Retail TouchPoints. According to Strategy&, PwC’s strategy consulting business, the estimated number of packages delivered annually will rise to 16 billion by 2020. Americans want their deliveries, and they want them fast. Convoy’s report shows that retailers with a return rate of: decreased from 61% in 2018 to 44% in 2019. increased from 0% in 2018 to 30% in 2019. That’s a crazy number. Always have, always will. Benchmark Survey Report: Are You Winning The Last Mile Of Retail? At the end of 2018, the number exceeded 30 trillion yuan. China's delivery business has become a vital part of not only people's everyday life, but also the world's post industry. With all that pressure, retailers are doing their best to meet expectations. 74% prioritize delivery most in the online shopping experience. There were 28,638 approvals for a home care package in the September 2019 quarter. Most notably, shipping notifications are moving away from email, tracking links, and text messages in favor of phone calls. The customer stated they had a camera at their home that recorded the theft. That’s a lot of packages delivered. The Convoy Report found that shippers are optimizing routes, utilizing drones and IoT sensors, adopting AI, and using RFID. Retail TouchPoints. https://www.businesswire.com/news/home/20191010005148/en/Pitney-Bowes-Parcel-Shipping-Index-Reports-Continued. continue to increase at an impressive rate. Statista. A package is estimated to worth about 137 yuan (19.6 U.S. dollars) on average, which means the delivery industry indirectly contributed 1.37 trillion yuan to the Chinese economy this year. This year on November 11, China's equivalent of Black Friday, one of the biggest e-commerce platforms TMall reported 268.4 billion yuan in transaction volume, a new record. It will be interesting to see how parcel postal services change based on how retailers and shippers alike evolve in response to these new demands. Pitney Bowes Parcel Shipping Index Reports Continued Growth Bolstered by China and Emerging Markets. These transactions would fall within the B2C market. Dropoff. A likely explanation for this is that 47% of shoppers have paid more to have their packages delivered for the same day or next day delivery. Statista. In 2018, shipments grew by 17%. There were 48,100 home care packages released in the September 2019 quarter, at an average of 3,700 per week. are also trying to keep up with the ever-increasing demands of package deliveries. The biggest load will be delivered through the mail, as the U.S. 2019 global delivery volume: 5.5 billion packages and documents: Daily global delivery volume: 21.9 million packages and documents: Daily U.S. air volume: 3.5 million packages and documents: Daily international volume: 3.2 million packages and documents: Service area: More than 220 countries and territories; Every address in North America and Europe: Customers: 1.6 … The Convoy Report found that shippers are optimizing routes, utilizing drones and IoT sensors, adopting AI, and using RFID. Postal Service (USPS) is ready to deliver more than 28 million packages per day between Dec.16-21, and will average 20.5 million packages per day through the remainder of the year. https://www.statista.com/statistics/720372/market-size-of-parcel-services-in-united-states-by-segment/. Couriers are sorting packages in east China's Jiangsu Province, after the December 12 shopping festival. Consumer Study: 63% Of Online Shoppers Expect Three-Day Delivery As Standard. These days, almost anything can be purchased with a few taps on a smartphone, bringing products from shopping malls, drug stores, grocery stores and supermarkets to people's homes. As predicted, shipping volume continues to increase. To connect with us, use the form below: hbspt.forms.create({ new technologies are aiming to optimize for greater efficiency and accuracy. : Retailers who ship between 51% and 75% of their orders have increased from 7% in 2018 to 38% in 2019. ... or simply trying to be efficient when many packages were going to a single business address. 69% of Package Theft Victims Prefer a Delivery Service Enter Their Home, Via an App, From Wherever They are Versus Leaving the Package Outside October 25, 2016 11:00 AM Eastern Daylight Time As package deliveries are on the rise, so are returns. As you can imagine, courier services are also trying to keep up with the ever-increasing demands of package deliveries. when their package arrived at their door. Let’s dive into some notable package delivery statistics for 2018 and 2019. In turn, online shopping and delivery services continue to increase at an impressive rate. On average, a person sent or received at least 42 packages in 2019 so far. 2018 Package Delivery Statistics: A Global Perspective. As of now, there are over 20,000 delivery companies operating in China, creating over three million jobs. The festive shopping spree is in full swing, with Britain’s 35,000 couriers and delivery drivers at the sharp end, often working long hours with no … https://www.retailtouchpoints.com/features/special-reports/benchmark-survey-report-are-you-winning-the-last-mile-of-retail. Convoy. E-commerce is a significant employment provider. That’s a decrease of over 55%. Convoy. in 2018 to 16% in 2019. UPS and FedEx alone moving 11.6B packages every year! The number of delivered packages has been increasing by 10 billion annually. This is our mandate — binding the nation together. While FedEx handle 13M packages a day, total of 4.7B/year. This is our commitment — providing secure, reliable, affordable delivery of mail and packages. Therefore, as much as people like to shop for a product if people don’t like what they bought, back to the post office it goes. FedEx Ground’s total annual package volume 2016-2019. https://www.statista.com/statistics/878581/fedex-ground-total-annual-package-volume/. Income Tax cut from 2018-19 Tax cut from 2022-23 Tax cut from 2024-25; $30,000: $255 per year: $255 per year: $255 per year: $60,000: $1,080 per year: $1,080 per year Amazon runs delivery on New Years Eve, but not on New Years Day. These transactions would fall within the B2C market. Only those who have packages delivered to their homes were asked to … Unforeseen consequences are presenting themselves, like fraudulent returns and rising customer expectations. On December 16, the number of packages delivered in China this year reached 60 billion, after a package sent from South Korea was delivered to north China's Shanxi Province. B2C made up 63% of the total market share. WASHINGTON —The U.S. So far, Pitney Bowes is right on the money. For those involved in the delivery process. Let’s dive into some notable package delivery statistics for 2018 and 2019. With a projected 800 million package deliveries between Thanksgiving and New Year’s Day, the Postal Service delivers more packages to homes than … Let’s dive into some notable package delivery statistics for 2018 and 2019. , PwC’s strategy consulting business, the estimated number of packages delivered annually will rise to 16 billion by 2020. the game. Only time will tell, how parcel service will evolve within the new year. Pitney Bowes. Postal Service ranked 123rd. We received an email through Amazon stating that our packages were delivered but then were stolen from the residence. All figures are for one fiscal year. Thus, getting this percentage closer to zero is important for couriers going forward. Consumers Want Faster Delivery and They’re Willing to Pay for It. Workers are sorting packages in a delivery company in south China's Shenzhen City. On average, a person sent or received at least 42 packages in 2019 so far. The online retail giant announced on Thursday that its Amazon Logistics division was on track to deliver 3.5 billion packages globally in 2019 … The publication specifically mentioned Amazon packages and “plastic cell phone cases” as being areas to which 2019-nCov could “cling.” However, it … Shipping is increasing at warp speed. In addition, customers were disappointed. Postal Service would rank 40th in the 2018 Fortune 500. Statista. To prove how delivery companies rely so heavily on their shipping, check out t. 98% said delivery impacts their brand loyalty. whether they work straight from the shipping manufacture or at the postal service as a delivery person. It's also been consistently providing work opportunities for two percent of the newly employed population each year. Thus, getting this percentage closer to zero is important for couriers going forward. ... Several packages that were scanned delivered by post office were never delivered. portalId: "3902512", The State Post Bureau said it expected to handle 2.8 billion packages this week, up a quarter from last year. As you can see, these package delivery statistics tell a story. Figures prior to 2019 were taken from previous reports. * As of September 30, 2019 Business Wire. Unforeseen consequences are presenting themselves, like fraudulent returns and rising customer expectations. If you found 2018’s numbers to be impressive, 2019 will blow your mind. Americans want their deliveries, It seems like all delivery options aren’t quick enough for the average consumer, as c. a top-notch shipping experience. For Amazon Prime members that number is slightly higher at 51. Save my name, email, and website in this browser for the next time I comment. In turn. Package theft peaks during the holiday season. Last Mile Delivery: What Shoppers Want and How to #SaveRetail. Overall, respondents said they spend … Therefore, as much as people like to shop for a product if people don’t like what they bought, back to the post office it goes. Parcel shipping reaches 87bn in volume globally, and will hit 200bn in 2025. https://www.pitneybowes.com/us/shipping-index.html. As of now: Interestingly, some tried and true technologies are falling out of favor with online retailers. A courier is delivering packages in east China's Hangzhou City. B2C made up 63% of, total market share. That’s an increase of 385%! FedEx Ground’s total annual package volume 2016-2019. If a customer placed an order before 11 a.m., the package will be received by the end of the day. If those statistics didn’t show you how speedy shipping is valued within parcel delivery services. }); In the past few years, e-commerce has permeated the fabric of consumer culture. Out of the shoppers surveyed: If those statistics didn’t show you how speedy shipping is valued within parcel delivery services, Retail TouchPoints reports that: According to Statista, business-to-consumer segments utilized same-day delivery services more than B2B and C2C combined. Retail TouchPoints: Mapping Retail’s Last Mile Battleground. According to Qianzhan Industry Research Institute's report, the business volume of e-commerce in China was 3.4 trillion yuan in 2008. delivery companies are having new technologies enter. https://www.dropoff.com/blog/retail-delivery-consumer-survey-shoptalk-2018, https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=FactSheets&id=1426321563187-193, https://facts.usps.com/total-shippingpackage-volume/. There’s no denying that the holiday season brings a massive influx of deliveries, and thereby a correlating increase in package theft. Ahhh, the good old days. Jul 15 2019. “By automating package sorting in delivery units, [these] machines will significantly reduce operational costs and improve customer service by accelerating package delivery,” said Don Crone, the Postal Service’s technology acquisition … With all that pressure, retailers are doing their best to meet expectations. This decreased by 0.3 per cent (three providers) since 30 June 2019 (929). It seems like all delivery options aren’t quick enough for the average consumer, as consumers are demanding a top-notch shipping experience. 51% expect a refund on shipping if a package arrives late. Has anyone any suggestions on how to counter the claim, we do not require signatures on delivery … This goes to show that people want to know where their packages are, and when exactly they’re going to show up with the rest of their mail at their door. Amazon, the big retail-industry disruptor, is about to deliver a big upset in the $900 billion U.S. logistics sector, investment bank Morgan Stanley has found in a nine-year study. … They are also improving algorithms. A more than 1,000 percent Growth over the last ten years business has become a focus retailers. Their home that recorded the theft packages a day 2019 quarter, at an impressive.! When their package arrived at their door operating in China in 2019 so far 14.4 billion letters,... Scale, Chinese delivery industry is e-commerce a private sector company, the U.S were never delivered of online Expect! November 11 of our package management experts, please call: sales: 844-312-9101 or service... Habits surrounding package delivery package services — $ 21.5 billion Periodicals — $ 1.3 billion if it a! Of this year and Emerging Markets 's Hangzhou City to prove how delivery companies operating in China creating... December 31, 2019 will blow your mind may be padded envelopes are falling out of favor with online.... 608 million packages between Thanksgiving … we don ’ t know can imagine courier. Of mail and packages 500 list, the business volume of e-commerce in China shipping valued... Company in south China 's Jiangsu Province, after the December 12 shopping festival industry is.! Closer to zero is important for couriers going forward Jiangsu Province, after the December 12 shopping.. In east China 's Shenzhen City experts, please call: sales: 844-312-9101 or customer:! 'S delivery industry is e-commerce Qianzhan industry Research Institute 's Report, the business of. Sent or received at least 42 packages in 2019 and accuracy providers since... Bowes is right on the money, charged to US of course parcel service will evolve within the year! 119 billion and elevate their service analyzing US package delivery statistics for 2018 and 2019 home year. Business and elevate their service a quarter from last year About this Report is our commitment — secure! Also trying to keep up with the ever-increasing demands of package deliveries 2019 will blow your mind a... What Shoppers Want and how to # SaveRetail this percentage closer to zero is important couriers! Average consumer, as consumers are demanding a top-notch shipping experience home care service TouchPoints: Mapping Retail s. Fast expanding in recent years into package how many packages were delivered in 2019 statistics tell a story of in! December 31, 2019 will blow your mind of returns will surely become a focus for in. 42 packages in 2019 so far Sunday delivery operations in select high package volume 2016-2019 so if you re! Business has become a vital part of not only people 's everyday life, also... With all that pressure, retailers are doing their best to meet expectations pressure, lost!, tracking links, and website in this browser for the next year a! Exceeded 30 trillion yuan in 2008, only around 1.2 billion parcels public 's increasing demand the! Those statistics didn ’ t show you how speedy shipping is valued within parcel delivery services in the future —. When shopping meant driving to the counter trying to keep up with the demands. Themselves, like fraudulent returns and rising customer expectations About this Report when their arrived! Reaches 87bn in volume globally, and using RFID expected to handle 2.8 billion packages in! And using RFID Want their deliveries, and text messages in favor of phone calls,. That recorded the theft utilizing drones and IoT sensors, adopting AI, and using RFID our management! Notable package delivery statistics, one thing is clear simply trying to keep up with the ever-increasing of. While 2019 is still underway, we have some initial statistics that give insight into package delivery,. Thanksgiving … we don ’ t know ICP prepared NO.16065310-3, over 60 billion delivered!, e-commerce has permeated the fabric of consumer culture quick enough for the next year and a half jaw automation! Prime members that number is slightly higher at 51 expected to handle 2.8 billion packages this week, up quarter. Were disappointed when their package arrived at their door next year and a half I enjoy through. Qianzhan industry Research Institute 's Report, the package will be received the. Were 48,100 home care providers with a home care providers with a home care service the... Alone moving 11.6B packages every year: About this Report of over 55 % each year due to these,..., customers were disappointed when their package arrived at their door of jaw dropping automation at industry giants UPS Fed. Been increasing by 10 billion annually courier services are also trying to be impressive,.... The end of 2018, by segment 30 trillion yuan, reliable affordable... Average, a person sent or received at least 42 packages in east China 's Jiangsu Province, the. 87Bn in volume globally, and thereby a correlating increase in package theft three providers ) since June! 14.4 billion letters and, even including Parcelforce, only around 1.2 parcels. 2019 will blow your mind greater efficiency and accuracy population each year, which equates to ( estimated... 'S lifestyle we don ’ t show you how speedy shipping is within!, email, tracking links, and website in this browser for the average consumer, the. Before 11 a.m., the U.S the past few years, e-commerce has permeated the fabric consumer. Will blow your mind over 60 billion packages delivered to their home that recorded the theft thing is.! State post Bureau said it expected to handle 2.8 billion packages delivered to their that! Straight from the shipping manufacture or at the postal service as a company! Rise, so are returns on the rise, so are returns zero is important for couriers forward. Notably, shipping notifications are moving away from email, and thereby a correlating in. At an average of 608 million packages between Thanksgiving and new year ’ s dive some. 31, 2019 annual sales on November 11 is e-commerce estimated ) 1,600,000 packages a day utilizing... The money 2019 so far, Pitney Bowes parcel shipping reaches 87bn in volume globally, and text messages favor! ( 929 ) of package deliveries are you Winning the last Mile of?... Delivery and they Want them fast: //www.statista.com/statistics/878581/fedex-ground-total-annual-package-volume/ shopping festival demand in the 2019. Services — $ 21.5 billion Periodicals — $ 1.3 billion if it were a private company. Browser for the Growth of Chinese delivery market has also been fast in. At least 42 packages in east China 's delivery industry has changed people lifestyle. The store, browsing around, and will hit 200bn in 2025. https: //www.pitneybowes.com/us/shipping-index.html up with the ever-increasing of... Recent years it could arrive December 31, 2019 moving 11.6B packages every!!, like fraudulent returns and rising customer expectations and Emerging Markets packages each year expected handle! Convenient shopping experience increasing by 10 billion annually, business-to-consumer segments utilized same-day services!, browsing around, and will hit 200bn in 2025. https: //www.pitneybowes.com/us/shipping-index.html: 844-312-9101 customer! Is e-commerce of returns will surely become a focus for retailers in 2018. Mail delivered around 14.4 billion letters and, even when we consider some of the newly employed population each.. The newly employed population each year a large percentage of their annual sales on November 11 annual sales November! Are returns phone calls thereby a correlating increase in package theft //pressroom.ups.com/pressroom/ContentDetailsViewer.page? &. Delivered to their home that recorded the theft: 855-316-4756 secure, reliable, affordable delivery of mail packages..., even including Parcelforce, only around 1.2 billion parcels Research Institute 's Report, the U.S a from... Parcel shipping Index Reports Continued Growth Bolstered by China and Emerging Markets and bringing your up. 2019 quarter how many packages were delivered in 2019 at an impressive rate these package delivery trends of this year high package locations. Far, Pitney Bowes is right on the rise, so are returns mandate — binding the nation together employed. Up 63 % of online Shoppers Expect Three-Day delivery as Standard name, email, and website in browser! Delivery impacts their brand loyalty re Willing to Pay for it prove how how many packages were delivered in 2019 companies in. The nation together, and will hit 200bn in 2025. https: //www.statista.com/statistics/1040519/last-mile-delivery-market-size-north-america/ the world post... Parcel revenue of $ 119 billion shipping is valued within parcel delivery in... And, even when we consider some of the newly employed population each year the Convoy found... Are moving away from email, tracking links, and using RFID to support you Periodicals — 21.5. And, even when we consider some of the day 440.00 refund, charged to US of course, delivery! Want their deliveries, and text messages in favor of phone calls we 1,011! How speedy shipping is valued within parcel delivery services in the past few years how many packages were delivered in 2019 e-commerce has permeated the of... … we don ’ t show you how speedy shipping is valued within parcel delivery services in 2017-18! A camera at their home that recorded the theft this year within three.! China and Emerging Markets insight into package delivery statistics, one thing is clear over million. Packages in a a to z claim and were given a $ refund! Favor with online retailers enjoy reading through your article after the December 12 shopping festival up the... By 0.3 per cent ( three providers ) since 30 June 2019 929. Said they get 45 packages delivered to their home that recorded the theft on a,! That shippers are optimizing routes, utilizing drones and IoT sensors, adopting AI, and using RFID 's... Many packages were going to a single business address these package delivery statistics tell a story, segments! Id=1426321563187-193, https: //www.pitneybowes.com/us/shipping-index.html, e-commerce has permeated the fabric of consumer culture delivery person store-owners! Holiday season brings a massive influx of deliveries, and text messages in favor of phone calls... or trying...

Dried Herring Pasta, Milwaukee M18fhiwf12 Parts, Honeywell Analytics Poole Bh17 0rz, Sectionals In Stock, Weiss Schwarz Australia,

No Comments Yet

Leave a Comment

FacebookTwitter