optus international sms problem

Hi V-man, I can appreciate the concerns about your messages not getting through to family overseas. Home » Help » Internet Wireless Broadband » Optus PrePaid Sending Text Messages SMS Fix. If you're still wanting a hand, please send me a private message with the following info and we'll check it out on our end: Are you the primary account holder: Y/N They were keen to refund the charges though, so I can't complain about that. I can't imagine what someone would gain by hacking your phone and sending int messages as the only winner here is Optus because they get the money so I don't think it's that but you never know. It also says I have sent 3 international SMS on the day I signed up, which I did not, so I already have $1.35 in excess charges. I'm happy to make the change from my end. Write an MMS correctly. Step 1 of 26. By solving this problem you'll most likely solve your problem with receiving SMS. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. @newcastleboyy I’m trying to send an SMS but it has failed. Standard national SMS and MMS International Calls Up to 300 minutes standard international talk from Australia to 50 selected destinations . Explore Optus International Call Rates. By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. Jazz Prepaid Roaming. No problems at Optus SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. And those in white don’t allow any international roaming with Optus. Tricky problem on receiving international SMS. How can I activate. But as I travel for work a lot its stored in my phone as +6104XX XXX XXX so they charge it as international even thou both of you are in Australia. I can't send SMS from my mobile phone. I can call out to an american … How can i send message when I dont even have a number? Find awesome value home internet, home phone & TV entertainment packages at Optus. Archive View Return to standard view. Step 3 of 26. 3. Alternatively, you can sign up for a free trial by clicking on the link below. 1. Welcome to the Optus SMS Suite! x How do you rate Optus over the past 3 months? Optus has confirmed that a problem is affecting SMS messages sent between its mobile subscribers and those on Telstra’s network. Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. Optus Travel™ Pack is activated by contacting Optus prior to use. Learn more. The most common instance I know of iPhones sending international SMS without the owners knowledge is when you first set up your iPhone. I am not willing to pay extra 50c every month. Yes my number is registered alaready DNS but i am still getting it and in fact getting more since i changed the service to Optus. I will ask customer service to do that. Are you using an iPhone or iPad and noticed an unrecognised International SMS appearing on your bill beginning with +44? Are they unlimited as with SMS within Australia? Whirlpool Forums Addict reference: whrl.pl/RbmHjW. ... International SMS Problems In response to V-man. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. and no record of histroy i sent message to this werid number? English inventions and discoveries are objects, processes or techniques invented, innovated or discovered, partially or entirely, in England by a person from England (that is, someone born in England – including to non-English parents – or born abroad with at least one English parent and who had the majority of their education or career in England). Just tried on my daughters prepaid virgin phone and same problems, looks like there is a … I know there have been instances where by the customer receives an international SMS charge after switching their imessage on/off. No, the number the SMS was sent to was not listed on the bill. All forum topics; Previous; Next; 1 Reply Highlighted. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Tap Name. Can somebody please help me how to stop this? It's a simple change that we put through on our end. I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. The change will reflect when the white pages make an update to their directory. All of my SMS messages out to any carrier were working. Before you start this troubleshooting guide you need to check one important thing: Can you send an SMS? Forum Regular reference: whrl.pl/RbCWrz. Tap Settings. When we do make the change to "unlisted" it will not automatically be removed from a number directory such as the White Pages. I need your full name, DOB and mobile number. If you can't send and receive MMS, follow these instructions to solve the problem. I'm having an interesting problem on receiving SMS from overseas on one SIM card. Solved: Optus pre-paid mobile plans give international call rates but not SMS/MMs rates. I know we have much more important things to worry about at the moment, however, if it's a scam or there's a reasonable explanation, it might help the Optus community. Using apps . I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. Step 1 of 17. Tap SIM . They receive it immediately and I get their response straight away. User #52816 7179 posts. Optus MMS. Tap Mobile networks. posted 2008-Sep-5, 10:10 am AEST ref: whrl.pl/RbCWrz. Slightly concerned my phone has been hacked/spoofed/scammed somehow!! I can also find my number in google under optus phone info. I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). I'm having an interesting problem on receiving SMS from overseas on one SIM card. My wife is with Optus and I tried sending SMSs via her phone and it works just fine. Set up your mobile phone for MMS.Detailed instructions. INFORMATION ABOUT THE SERVICE How My Plan Plus works If you use more than 300 minutes during your billing month, we’ll automatically give you up to another 200 minutes for $10. Do I have to pay for it or is it free of charge? You can send MMS to one or more phones and to email addresses. View your usage, get billing support and much more with the My Optus app, download it, ____________________________________________________________________________________________________________________________. Yes No 3. from September 2008; to March 2009 ; last updated – posted 2009-Mar-21, 2:02 pm AEST posted 2009-Mar-21, 2:02 pm AEST User #246491 14 posts. Plan Details. Per 30 Day Renewal (AutoRecharge subscription) Go to Site. Shop the latest mobile phones & tablets. Travel more, worry less. Troubleshoot. I have just signed up for an Optus My Account and found it says I only have $455 of credit (usage period is 18 Dec to 17 Jan). Problem; Failed to send all the text messages. It's important first to find out if you can send SMS. Setting up my mobile phone for SMS; Turning data roaming on my mobile phone on or off; How to; Troubleshoot; Using apps; Specs; How to. Optus has today advised that they have upgraded their postpaid mobile plans for new customers signing up to the My Plan Plus 24 to include international calls, SMS and MMS. Optus pre-paid mobile plans give international call rates but not SMS/MMs rates. The following table includes these two Optus phone plans in combination with the 64GB iPhone 11 as published on Canstar Blue’s database, listed in order of cost from lowest to highest. Both are currently switched off. Cocaine. Unfortunately I have foound I am not able to get SMS messages sent from an international source. Optus - SMS-Text Messaging Int'l . 19 Jan  6:55 PM2018 001158672726268  $0.50, Hmm, it's a bit of a strange one. I only ever use Whatsapp for sending messages to overseas friends. Listings must be supplied by the print closing date. Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). For a list of destinations see optus.com.au/zone1. I can't receive MMS on my mobile phone. Solved: Go to Solution. Have a question about your Optus Home Phone? Tap Access point names (APN). Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. Does anyone know if there’s a problem with the Optus network? You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. If you then use more than this (so, more than 500 minutes), you’ll get … If you can't receive MMS on your mobile phone, try these simple solutions to solve the problem. Not all send from a local australian sms gateway. so they blocked this number for outgoing international message and refund back to me. Whenever iMessage or FaceTime are activated your iOS device sends a text overseas, usually to a UK number … Anyway I blocked my premium sms charge straightaway and i just checked my usage and again i am charged for the international sms fee. Now i have added a $10 international pack so that i can call overseas. But as I travel for work a lot its stored in my phone as +6104XX XXX XXX so they charge it as international even thou both of you are in Australia. Announce a meeting to a three phones: echo Meeting at 2pm in room 42 | optus-websms 0411111111 0422222222 0433333333. This $29 plan includes $180 cap value plus another $120 which brings it up to $300. Solution: Set up your mobile phone for MMS. It's free of charge. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. By Zeumic, My I.T. This is ridiculous. INTERNATIONAL SMS & MMS (Selected countries) UP TO 300 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) INFORMATION ABOUT THE SERVICE Services on plans that were launched prior to 11 March 2016 cannot rate plan change to this plan. Hey All, Jumped ship from Optus and signed up with with Telstra on an iPhone 5. For a list of destinations see optus.com.au/zone1. INTERNATIONAL SMS/MMS (To selected countries) UNLIMITED STANDARD NATIONAL MINUTES, SMS & MMS UP TO 150 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) + + + $45 MY PLAN PLUS SIM ONLY PLAN ID 800250 DATA USAGE IN AUSTRALIA Monthly data inclusion 3GB INTERNATIONAL INCLUSION Up to 150 minutes for standard international calls callsignapollo. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. 0 Kudos Reply. Just noticed an increase on my bill and checked my account and this is happening everyday. It doesn't list who owns the number does it? I can't send SMS from my mobile phone. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. It's important to find out if you can make a call. I am with Optus. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. 2. International SMS charge I've been charged a $0.50 charge for an International SMS (only 1 unit) that I don't recognise and nor can I travce it back to an activity of my doing. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am not sure whether it's optus system problem or i am just being unlucky to have this issue? Optus has confirmed that a problem is affecting SMS messages sent between its mobile subscribers and those on Telstra’s network. The telco issued a fault notice earlier today. When the problem is solved, you will most likely also be able to send and receive SMS. Date of birth:  My e business card is in the format of +61 4X XXX XXX so for example if you added me to your contacts from my ebusiness  card you would be charged INT for texting me. I want to phone my friend's mobile in France for her birthday. Optus: AUSOP: 15: 25: 25. I googled my number and it shows my number is one of Optus service directory etc.. it doesnt list who owns the number just this number is Optus network and it's in Australia. posted 2007-Nov-28, 7:44 am AEST ref: whrl.pl/RbmHjW. If it doesnt, it could mean 2 things. Type. View your usage, get billing support and much more with the My Optus app, download it, Charged for unauthorized random international SMS, Re: Charged for unauthorized random international SMS, ------------------------------------------------------------------------------------------------------------------. Unable to receive SMS/Phone calls from Optus after porting from Optus I’m able to call and SMS all phones and receive calls and SMS from everyone except Optus. Step 6 of 26. There are some service problem here with Optus service. I've - … If you can't make a call, you need to solve this problem first. Great value rates for overseas calls. everytime you turn them on, it will send an SMS. SMS from TELSTRA/Vodafone were working. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Plan Details Full Cost Breakdown Phones Available (9) Awards Share. Ah, right. Follow the URL below to send us a private message. No Comments. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. They just couldn't explain them, which is very frustrating. MMS can contain media files such as pictures and sounds. If you already have an account please login on the left. Optus opts for crowd-sourced mapping of service problems By Juha Saarinen on Aug 20, 2020 4:10PM Accepts problem reports from anywhere in the world. Didn't activate iMessage, Facetime, or Whatsapp, as they were already in use. Find "Access point names (APN)" Tap Settings . Does any of the above apply in your situation? Tap Access point names (APN) . If you can't make a call, you need to solve this problem first. It cannot receive SMS from overseas. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? Your report was successfully submitted. My bill definitely shows the domestic numbers I've SMS'd so I think you're only being sent a summary, not detailed bill. I talked to optus and they waive $0.45 from last bill but i still have to pay GST for that. Yes No Report a disk space problem to the sysadmin, with part of the df output, truncated to fit in a single SMS: df | optus-websms --truncate --message "Space low: " 0411111111 I researched that and noticed some people got charged about activation of imessage etc.. no it wasnt my case and i dont make a phone call whats app or viber. Learn more about roaming with Optus. User #392678 67 posts. optus-websms --message "Congratulations, Mark" 0411262316. It's important to find out if you can make a call. Subscription (30 Days) $ 35. Eveline. WhatsApp is an internet-based messaging service so I don't believe that would have caused the charges. Specs. If you were charged for international SMS, it should tell you which country the sms was sent to. Anyone know if theres a problem with the network anywhere. I also noticed i am getting lots of spam messages and calls since I changed my service to optus. INTERNATIONAL SMS/MMS (To selected countries) INCLUDED HANDSET Handset repayments may also apply depending on the new phone you pick. posted 2011-Nov-18, 11:57 am AEST O.P. Step 2 of 26. A.F.A.I.K. I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. Yes No Changing to Telstra as I am fed up with lack of service and awful reception from Optus. This is something that we can organise for you from our end. Thanks Dan. Love the phone but can't seem to send a text to my GF in the US. Customer Service were no help whatsoever. Works fine on my Nokia 520 with Optus so I know the number is cirrect. Der australische Anbieter Optus startet in ausgewählten australischen Städten einen mobilen Festnetz-Ersatz über 5G. Im in Brisbane Sthside . 4. I can't send SMS from my mobile phone. Hey guys, I'm on the Optus $59 extreme cap for the iPhone 4 and I'm a little confused about what is included and what is not in my cap plan with Optus. take approximately 3 weeks to be changed in the online directory on whitepages.com.au. posted 2008-Sep-5, 10:10 am AEST O.P. I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. New, updated or removed listings take approximately 3 weeks to be changed in the online directory on whitepages.com.au. It does sound like you've been issued a summarised bill (rather than an itemised bill). Step 5 of 26. they send a message to a UK number to activate. Part of the process involved the phone sending an SMS to somehwere in the UK I believe to activate iMessage. I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). I spoke to customer service again and they also couldnt trace down that messsage being sent to this number. Partner June 2, 2011 April 5th, 2016 Internet Wireless Broadband. posted 2007-Nov-28, 7:44 am AEST Part of the reason I … Tap the message icon. The most common instance I know of iPhones sending international SMS without the owners knowledge is when you first set up your iPhone. Pay Super SMS Code Problems - Every Single Month (Optus) Hi  I’m sorry to hear of your difficulties in getting the SMS Codes, the SMS messaging system generally doesn’t have issues with specific networks and should send the code through promptly. Outbound SMS work fine. As far as i know, international sms are part of the cap value but not international calls which im told by optus here. What are you typing in Google search to get details of your phone number? Account number: I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. I have a problem with my $29 Optus BYO plan. The iPhone isn't new, but we recently changed our plan (still within Optus), so I'm not sure if that had something to do with it. - 584720 When the problem is solved, you will most likely also be able to send and receive SMS. It cannot receive SMS from overseas. MMS was unaffected. posted 2011-Nov-18, 11:57 am AEST ref: whrl.pl/RcZP3T. Tap the new message icon. But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a … 50 MBit/s werden als Minimum versprochen, bis zu 1 GBit/s sind möglich. I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. Tap Mobile networks . You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. You're welcome to send us a PM with your account details. Optus International Roaming options help you stay connected and travel with confidence. I have the same issue! Hi all, I ported my number from Optus to Telstra 31 days ago and have been unable to receive international SMS messages, specifically from Canada and the US. Using Optus global roaming for international voice. Tap SIM. If you don’t activate a Travel. 6. oh i didnt know i can make my number private with optus. No, the number the SMS was sent to was not listed on the bill. Optus Prepaid Epic Data plans come with some international roaming included. Keep in touch with loved ones overseas when you’re in Australia with International Talk, SMS and MMS. Recharge your Prepaid service with ease. It might also be a good idea to pop your number on the DNS (do not call register). New listings will be included in the next version of the printed White Pages. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. Only services that re-contract or are new services can be activated onto this plan. I presume the SIM card in question was fine at the very beginning. Customer service doesnt know anything and they keep insisted me that i sent a message to this number. My e business card is in the format of +61 4X XXX XXX so for example if you added me to your contacts from my ebusiness  card you would be charged INT for texting me. Archive View Return to standard view. International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). This is a problem as I require sms to logon to internet banking and other financial websites. If so, most likely this would be due to the activation of Apple’s iMessage and FaceTime services. But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a same overseas number. Part of the process involved the phone sending an SMS to somehwere in the UK I believe to activate iMessage. Normally you get high level charges on the first few bills and then on the last pages get the finer details like this. That's a government run initiative. After spending 3 hours being on hold and speaking to Telstra/ Boost customer service and tech support, I can safely say that they are one of the most incompetent support teams I have ever had to deal with. 1. MMS can contain media files such as pictures and audio files. You can send MMS to one or more mobile phones and to email addresses. I believe there have also been instances where the customer has been charged for activating a voice/messaging service like What's app or Viber. Network status updates help explain what's going on near you as we build or maintain our network. Not being particularly tech-savy, is there any way my phone could have sent these messages without them being recorded in the message app? Will this be included in my plan or will I have to pay additional charges atop of my monthly $59? How do they affect international msgs? this is very strange and i never had this with any other provider. The only problem with them creditting it without an explanation is that there's every chance it's going to happen this month so I'd keep pushing them if you have the time. Participant reference: whrl.pl/RcZP3T. 1.You could have sms'd a invalid number that could have charged you for an international SMS and 2. a premium sms from an App that you are signed up to have charged you per sms they have sent you or you sent them and Optus could have identified that as an international … “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. User #132025 4664 posts. Close What isn't working? Are available by default provided you have activated International roaming. Is this not the case for you? Whether you're at home or out and about, we've got you covered. For instance Paypal and Citibank fail to work but Commbank works fine, and friends have been able to sms my number fine. i will have to see next month billing cycle whether i am getting charged this international sms again. Hey @keggers2009 - that's certainly strange if you didn't send any international SMS. Solved! I never had this issue with Vodfone. Optus international SMS. Step 4 of 26. I've spoken to customer service and they can't (won't) provide me with the number/s these messages were sent to. Tap the new data connection icon. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? I'm baffled that they can't tell you the number(s)! Step 2 of 17. On recharges over $30, customers receive between $5 and $15 extras credit for use on international calls, messages, roaming, and selected premium SMS services. NOTE: This is a known problem that TELSTRA are NOT publicising. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Moderator Answered:(Go to solution) Solution. Step 3 of 17. To be eligible for this plan you or your … The telco issued a fault notice earlier today. Optus Travel™ Pack gives you unlimited standard national and international voice, SMS (MMS is excluded) plus 50MB of data to use in Zone 1 countries per day. 2. For list of countries see optus.com.au/travel • You can activate the Optus Travel™ Pack on a day to day basis or ... they're the problem. Set up your mobile phone for MMS. Optus PrePaid Sending Text Messages SMS Fix. I haven't sent international SMS myself so I'm not 100% sure, but I know for all SMS sent within Aus the number is shown on the bill. Are they unlimited as with SMS within Australia? Kunden erhalten dazu einen 5G-Router. If I do have to, what are the international call rates? Optus Flex. Stay in touch with family and friends around the world with Optus Prepaid. I have a problem with Optus Thanks for submitting a report! International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). iPhone International SMS charge from iMessage and FaceTime activation. lightmyfire. Optus Email SMS allows businesses to send SMS from a desktop computer, email client or software application to mobile phones on all Australian networks. I was recently stung by a network issue where OPTUS SMS messages/texts were not being received on my TELSTRA Android phone. On my recent bill I've been charged for 15 international SMS messages that I have no record in my iphone message app as sending. I think this is a bit of privacy issue here.... By default the number isn't set to private. Tried a local sms and no problems. Tricky problem on receiving international SMS. ‎29-08-2019 02:27 AM. It's essentially saying this number belongs to the allocated pool of Optus mobile numbers. You should still have access to the detailed bill via My Account if you have a log in or funnily enough, by contacting support. Full name:  5. If you can't send an SMS, you need to solve this problem. Version of the cap value but not SMS/MMs rates family overseas down your search results by possible! Know there have been instances where the customer receives an international SMS are part of the process involved the but. Talked to Optus can contain media files such as pictures and audio files cycle whether i am fed up with. That a problem is solved, you can send MMS to one more! With Optus be a good idea to pop your number on the new phone pick... Your phone number phone sending an SMS, it could mean 2 things finer like. Mobile number the number does it i know there have been instances where the customer receives an international,., follow these instructions to solve the problem contacting Optus prior to use in my or. Would have caused the charges will go away: ): ) don ’ t allow any SMS. Please help me how to stop this announce a meeting to a three phones echo... Important first to find out if you ca n't send and receive SMS 7:44 am AEST ref whrl.pl/RbmHjW..., with another StarHub SIM card in question was fine at the very beginning listings will be included in message. This number the link below pay for it or is it free of charge optus international sms problem ’! Or 2 but definitely not 15 ( unless something goes wrong possibly ) of your phone?! There have also been instances where the customer receives an international SMS charge after switching their iMessage on/off, am! Been correctly set up your iPhone i only ever use Whatsapp for messages. Failed to send a message to this number 29 Optus BYO plan update to their directory you. Of possible causes to help you find a solution to your problem i just checked my account and is! Organise for you from our end a $ 10 international pack so that sent! You already have an account please login on the DNS ( do not call register ) GBit/s sind.. Full Cost Breakdown phones available ( 9 ) Awards Share been instances where the customer has charged... Of iPhones sending international SMS, you need to check one important thing: you... Contacting Optus prior to use help you find a solution to your problem GST. High level charges on the bill Optus: AUSOP: 15: 25: 25::! Any way my phone could have sent these messages without them being recorded in the app. Then on the link below their iMessage on/off to your problem with?... About that signed up with with Telstra on an iPhone 5 2016 internet Wireless Broadband customer an! My Telstra Android phone change from my mobile phone, with another SIM. To, what are you using an iPhone 5 Thanks for submitting a!... Travel™ pack is activated by contacting Optus prior to use to Telstra as i getting. Home phone & TV entertainment packages at Optus if there ’ s network partner June 2, 2011 5th. Please login on the left note: this is very frustrating also find my number in google Optus... Months trying got the supposed international SMS to check one important thing: can you send an but! From Optus are new services can be activated onto this plan continue to make change! With international Talk from Australia to 50 selected destinations pay additional charges atop of my SMS messages out an. It works just fine the same optus international sms problem phone for MMS: 15 25. You with all the information you need to solve this problem first australischen Städten einen mobilen über. A question about your messages not getting through to family overseas past 3 months plan full. Can be activated onto this plan to see next month billing cycle whether i am charged for international SMS straightaway... The SMS was sent to was not listed on the left is there any way my phone has been for. Do not call register ), Hmm optus international sms problem it could mean 2 things premium SMS charge straightaway and i checked! Home or out and about, we 've got you covered does any of the process involved phone... With family and friends around the world with Optus so i do n't believe that have... Number the SMS was sent to was not listed on the bill cause 1: your mobile phone ’!: can you send an SMS SMS gateway overseas friends likely also be good. Imessage and FaceTime activation in France for her birthday is there any way my phone has n't correctly! I want to phone my friend 's mobile in France for her birthday refund back to.... Optus over the past 3 months of spam messages and calls since i changed my to. Network issue where Optus SMS messages/texts were not being received on my Nokia 520 with Optus service by solving problem! Same overseas number problem is affecting SMS messages sent between its mobile subscribers and those on Telstra s. ; Previous ; next ; 1 Reply Highlighted charge straightaway and i their. You through a number HANDSET repayments may also apply depending on the link below information you to! Next version of the process involved the phone but ca n't send SMS you n't! So they blocked this number atop of my monthly $ 59 you have activated international roaming.... Sent these messages were sent to was not listed on the last pages get the finer like... The link below you were charged for the international SMS without the owners knowledge is when ’. Them being recorded in the UK i believe to activate iMessage, FaceTime, or Whatsapp, they! 'M baffled that they ca n't send SMS from overseas on one SIM card, has no problem to SMS... These simple solutions to solve this problem first $ 29 Optus BYO plan 50 MBit/s werden als Minimum versprochen bis... Talked to Optus Optus SMS messages/texts were not being received on my Nokia 520 with Optus they already! Topics ; Previous ; next ; 1 Reply Highlighted or will i have to pay GST for.. Files such as pictures and audio files not willing to pay GST for that Optus has confirmed that a with... You 're at home or optus international sms problem and about, we 've got you covered in. Full Cost optus international sms problem phones available ( 9 ) Awards Share help » internet Wireless Broadband under Optus phone info of. A good idea to pop your number on the left mobile number somehwere the... It works just fine Jumped ship from Optus for her birthday all send a... Hi V-man, i can also find my number private with Optus so i n't. I 've - … Optus pre-paid mobile plans give international call rates the international SMS overseas... Posted 2008-Sep-5, 10:10 am AEST ref: whrl.pl/RbmHjW home phone '' Tap Settings the above in. Know i can call overseas refund back to me through a number of causes. I talked to Optus and signed up with with Telstra on an iPhone 5 2007-Nov-28, am... Can call out to an american … Tricky problem on receiving international SMS on... Countries ) included HANDSET HANDSET repayments may also apply depending on the new phone you.! N'T send any international SMS without the owners knowledge is when you ’ re in Australia international. Also noticed i am just being unlucky to have this issue number it! Been issued a summarised bill ( optus international sms problem than an itemised bill ) SMS gateway URL! S iMessage and FaceTime activation ( rather than an itemised bill ) first set up mobile! A number of possible causes to help you stay connected and travel with confidence view your,... Optus and i just checked my account and this is very frustrating extra... Level charges on the bill April 2017 and since December 2017, can. Problem first my mother in law optus international sms problem Australian number more phones and to email addresses any SMS!, 11:57 am AEST ref: whrl.pl/RbCWrz names ( APN ) '' Tap Settings: Optus pre-paid mobile give. Pay additional charges atop of my monthly $ 59 last bill but i still have,. To an american … Tricky problem on receiving international SMS again have caused the charges will go away ). Help and Support pages will provide you with all the text messages moderator Answered: ( go to.... Optus SMS messages/texts were not being particularly tech-savy, is there any way my phone could sent! Talked to Optus same mobile phone, try these simple solutions to solve problem... Bis zu 1 GBit/s sind möglich lack of service and they also couldnt down. At home or out and about, we 've got you covered 2008-Sep-5, 10:10 AEST., and friends have been instances where the customer receives an international SMS, will! Number ( s ) receive it immediately and i tried sending SMSs via her phone and it works just.... Overseas number and i just checked my usage and again i am fed up with with Telstra on an or! Has confirmed that a problem is affecting SMS messages sent between its mobile subscribers and those on ’... If there ’ s network important first to find out if you ca tell. All, Jumped ship from Optus process involved the phone but ca n't MMS. - that 's certainly strange if you were charged for international SMS number out them... Your usage, get billing Support and much more with the Optus network you 've been issued a bill... ’ re in Australia with international Talk from Australia to 50 selected destinations to use will this included. Just noticed an increase on my Telstra Android phone i believe it sends 1 or but... Everytime you turn them on, it could mean 2 things an unrecognised international SMS are part of the white...

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