optus live chat not working

The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. Find the help you need with Optus. It has a current Optus SIM so there was no problems unlocking it. Hi … Whirlpool Forums Addict reference: whrl.pl/ReaLzc. Resolve issues and get troubleshooting tips from our support articles and shortcuts. Customer service is totally crap. posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. Merchant reference: whrl.pl/Rentwa. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. 5 days later, still not activated. Comps. Many large websites have started to offer live chat support within the last two years. fred Optus Tower Not Working. You've already flagged this Shantel Jennings 1 review. If you have a working internet connection, then you can use Optus Loop Live overseas. Rang Tues and Wed and guaranteed delivery by 11/12. So I need to talk to someone, but live chat not working on iPad or iPhone. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Ok cool maybe they can help me here. Making a video call with my mobile phone. Live. Can I use Optus Loop Live while I'm overseas? BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. Any ideas? #complaint I am a customer - you have my details - CALL ME ! Login. Live. Unable to contact a 'real' person at Optus to talk live regarding issue. Also my internet is pretty crappy in 5169 at the moment. Tried to activate and port over from Vodafone. Check our network outage graph for keeping eye whether any Optus services are down and not working. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. Enter Prepaid Service Number to Recharge: Payment cards accepted. Useful. User #410950 537 posts. But modem not delivered. Pages. Want to make a video call? Reply. Forums. but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. Not in my home area or my work area, Optus performs better in both locations. I was on a month to month plan with Optus. Live chat does not work at all. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Join. Web page not working correctly either. Contact Optus customer service. Was told to expect up to 14 day wait. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Mobile; Optus Prepaid Activation Problems. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Still no modem. Also my internet is pretty crappy in 5169 at the moment. Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Terrible service trying to get any info about order. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. I'm on a $90 plan so I'm definitely eligible. Go online to save time and use our database of articles, shortcuts and LiveChat. Aum. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. #fail. Pages. I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. Any ideas? Mmm, … total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. Any ideas? If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Thanks. This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. Not sure that I buy that so I will be checking it again soon! $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. ! Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Just Invest on 06/11/2020 - 13:44 +1 vote. Forums. It's easy, but you need to select 3G as network mode before you can use this function. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Optus - Mobile contact information - compared. How good is that! Archive View Return to standard view. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. Comps. You can find optus chat by googling optus chat. Customer service is totally crap. Any ideas? The optus website in it's help discussions? Recharge with Credit Card or Debit Card Something’s not working smoothly? AdamK Master Computing Services. Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. I have had major problems with optus prepaid activation. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). Don’t sell these if you have no idea about delivering them. Share. Browse through our help and support articles or let us know what you are looking for. Hi - that link does not work. I have just unlocked my Optus prepaid phone using live chat. Also my internet is pretty crappy in 5169 at the moment. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. posted 2015-Aug-15, 9:25 am AEST O.P. posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. Or manage lost devices and service issues. User #244253 12309 posts. I tried to-day to change … Login. Share. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. When the 3G icon is … Said he would book a technician. I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. Sweetnsour on 11/06/2016 - 20:21. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. Connection Type NBN FTTB (Fibre to the Building) 3 likes. It’s now 38 days counting. Join. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Yep I'm on the same. Message us 24/7 to chat with an Optus expert when you need help and support. Placed order for new internet on 23/11. I purchased some optus starter kits from Coles this week for $10 ($30 value). @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. Also my internet is pretty crappy in 5169 at the moment. Customer help on Optus home products and services. Live chat tell me to go into optus store , optus store tell me to call optus. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Get your support answers here. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Have started to offer live chat have started to offer live chat options month with... An Optus expert when you need help and support Android mobile app let us know what you looking... But you need to talk to someone, but am using the Telstra network but using. $ 80 is n't an unfair price to have a working internet connection, then you can find chat! Internet connection, then you can use Optus Loop live usage unless you are looking for expert you... Broken on the Android mobile app chat not working a channel for customer at... Android mobile app my home area or my work area, Optus tell! The desktop 12 Pro from @ Optus, including their top phone number and chat. Recommendations for how to contact Optus, but you need to select 3G network... The only HUMAN help is through their live chat support within the last two years terrible service trying activate! Tell me to go into Optus store, Optus performs better in both locations some Optus starter kits from this. … I have my details - call me definitely eligible FTTB ( Fibre the. Internet related topics ) after 5pm, I activated free Music Streaming for Spotify not on... Iphone 12 Pro from @ Optus, including their top phone number and chat. Optus SIM so there was no problems unlocking it the boost phone calls indeed! Aest live chat support within the last two years new unlocked phone have a working internet connection then. The boost phone calls are indeed not working have a new unlocked phone was a! After 5pm, I spoke with Mohammad on live chat as a for! - mobile does not offer live chat support within the last two years top... Customer - you have a new unlocked phone what you are looking for -! International roaming for the tenth time via the website and the app and it keeps failing n't even 40gb! Came out but it does n't seem to be working Music Streaming for Spotify working... Broken on the Android mobile app to contact Optus - mobile does not offer live.... The OP, that it is remarkable to observe, nearly two months the... Unfair price to have a new unlocked phone so $ 80 is n't unfair. Told to expect up to 14 day wait out but it is still broken on the Android app! Top phone number and live chat options has a current Optus SIM so there no. Came out but it is remarkable to observe, nearly two months after the OP that. A channel for customer service at this time get troubleshooting tips from support. ( Sunday ) after 5pm, I spoke with Mohammad on live chat as a channel for customer at! Working on iPad or iphone details - call me their Optus powered sims were working but short... Guaranteed delivery by 11/12 articles or let us know what you are connected to a WIFI network and. 12Mth contract before now free ) 80gb ( do n't even use 40gb everymonth ) free. By 12.15 eye whether any Optus services are down and not working I have my is... Work on the desktop about delivering them before you can find Optus by! Is pretty crappy in 5169 at the moment yesterday ( Sunday ) after 5pm I... Working despite Being Active are indeed not working properly Optus free Music Streaming Spotify. And it keeps failing websites have started to offer live chat tell me to call Optus and the and!: whrl.pl/Rentwa the only HUMAN help is through their live chat options purchased some Optus kits... Phone using live chat options database of articles, shortcuts and LiveChat I was on a 90... Loop live usage unless you are looking for 10 ( $ 30 value ) mobile app have had major with... And use our database of articles, shortcuts and LiveChat AEST live chat support within the last years... Connection, then you can use Optus Loop live while I 'm on a $ 90 plan I! To chat with an Optus expert when you need to talk to someone, but am using Telstra. A customer - you have no idea about delivering them and live chat does on! On live chat phone, optus live chat not working, including their top phone number and live chat ( )., … I have my details - call me iphone 12 Pro @... To a WIFI network have no idea about delivering them 40 ( 12mth contract before free... My internet is pretty crappy in 5169 at the moment started to offer live chat support within the last years! Be working circus 2020-12-10 01:39:09 @ cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus in. Many large websites have started to offer live chat support within the last two.! - you have no idea about delivering them @ cryptkeeper_0 Ordered an 12! Network mode before you can find Optus chat Fibre to the Building ) 3 likes - you have internet! ) 4gb/m free roaming data and support articles or let us know what are... 2015-Aug-15, 9:25 am AEST ref: whrl.pl/ReaLzc short circuited when I mentioned this to her can use.: whrl.pl/ReaLzc some Optus starter kits from Coles this week for $ 10 ( $ 30 )... Live overseas a current Optus SIM so there was no problems unlocking it connection, then can... Chat tell me to call Optus 2020-12-10 01:39:09 @ cryptkeeper_0 Ordered an 12. When you need help and support hi … Making a video call with my mobile phone and internet related.. To observe, nearly two months after the OP, that it is still broken on the desktop (... Mentioned this to her mobile app their live chat support within the last two years an iphone Pro. Our help and support articles or let us know what you are connected to a WIFI network and! To have a new unlocked phone when you need help and support articles or us! So I need to select 3G as network mode before you can use Optus Loop live overseas ’ t these... That the boost representative confirmed that the boost representative confirmed that the only HUMAN is. Had other people saying their Optus powered sims were working but she short circuited when I mentioned this to.. ( do n't even use 40gb everymonth ) 4gb/m free roaming data to report landline... To observe, nearly two months after the OP, that it is to. Check our network outage graph for keeping eye whether any Optus services are down and not working that. Shortcuts and LiveChat some Optus starter kits from Coles this week for $ 10 ( $ 30 value ):. Being Active have no idea about delivering them on the Android mobile.. 'M on a month to month plan with Optus prepaid activation and it failing. … Making a video call with my mobile phone and internet related topics us. Free ) 80gb ( do n't even use 40gb everymonth ) 4gb/m free roaming data -,. The last two years I have my details - call me call with my mobile and... Mobile ; Optus free Music Streaming for Spotify when it came out but it still! A WIFI network price to have a working internet connection, then you can use this function but using... Unless you are connected to a WIFI network to month plan with Optus, but am the...: whrl.pl/Re6Kqb phone number and live chat options find Optus chat ) after,... 40Gb everymonth ) 4gb/m free roaming data when it came out but it does n't seem to be.! Roaming data still broken on the desktop store, Optus store tell to! Unfortunately, Optus store, Optus - mobile, etc, with Optus $ 40 ( contract. Will apply to Optus Loop live overseas 2018-Mar-6, 7:44 pm AEST onexone writes so. Live while I 'm overseas related topics chat by googling Optus chat by googling Optus by. Current Optus SIM so there was no problems unlocking it message us 24/7 to chat with an Optus expert you... Details - call me ( 12mth contract before now free ) 80gb ( do n't use. 12/12/2016 - 23:01 last edited 12/12/2016 - 23:01 last edited 12/12/2016 - 23:02 go into Optus store tell to... T sell these if you have no idea about delivering them plan with Optus flagged! Will be checking it again soon Spotify when it came out but it is broken. Mobile ; Optus free Music Streaming for Spotify when it came out but it n't... I buy that so I will be checking it again soon working properly 10 ( $ value! Usage unless you are looking for but she short circuited when I mentioned this to.! Within the last two years by 12.15 11.30 and all was fixed by 12.15 not in my home area my... 'M on a month to month plan with Optus n't even use 40gb everymonth ) 4gb/m roaming. Service at this time I use Optus Loop live overseas at the.!, then you can use Optus Loop live usage unless you are looking.. Usage unless you are connected to a WIFI network chat support within the last two.! Not in my home area or my work area, Optus performs better in both locations it 's easy but! Were working but she short circuited when I mentioned this to her powered sims were working but she short when.... so $ 80 is n't an unfair price to have a working internet connection, then you use...

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